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Stated below are the most probable causes for your login problems. Check for these causes before sending us your questions at

For a successful login, please verify the following:
  • You have a valid account with Project Desk
  • You have entered your Email ID and Password correctly. Please enter your Password with the same use of uppercase and lowercase letters as when you created it. Your Password is case-sensitive.
  • You have set your web browser to allow cookies.
  • You are using a sufficiently recent version of Internet Explorer or Netscape.

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    To be able to login, your web browser must be set to allow cookies. Cookies are small pieces of information that your browser stores on your computer's hard drive. The cookies we use remain on your computer only while you are logged in to Project Desk, unless you selected the "Remember me on this machine" option.

    Select the browser you are using to see tips on checking whether your browser is set to allow cookies:
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  • Netscape Communicator 6.x

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