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Stated below are the most probable causes for your
login problems. Check for these causes before sending us your questions at
support@projectdesk.net
For a successful login, please verify the following:
You have a valid account with Project Desk
You have entered your Email ID and Password correctly. Please enter your
Password with the same use of uppercase and lowercase letters as when you
created it. Your Password is case-sensitive.
You have set your web browser to allow cookies.
You are using a sufficiently recent version of Internet Explorer or Netscape.
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Are cookies enabled on your web browser? |
To be able to login, your web browser must be set to allow cookies. Cookies are
small pieces of information that your browser stores on your computer's hard
drive. The cookies we use remain on your computer only while you are logged in
to Project Desk, unless you selected the "Remember me on this
machine" option.
Select the browser you are using to see tips on checking whether your browser
is set to allow cookies:
Internet Explorer 6.x
Internet Explorer 5.x
Internet Explorer 4.x
Netscape Communicator 6.x
Netscape Communicator 4.x
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